All prices are in Australian currency (AUD) and include goods and services tax (GST).
A non-refundable deposit must be made to secure Private Tour bookings prior to tour. The deposit will not be refunded if tour is cancelled for any reason. Cancellations of Private Tours that are paid in full will be refunded 50% of total tour price. Cancellations 1 week or less prior to tour date will not be refunded. Dates can’t be swapped. Reduced numbers in group bookings will not be refunded.
Cancellations of Public Tours will not be refunded and dates can’t be swapped. The Public tour is max 11 people and max 7 people in one group can book this tour.
Children are not allowed on Public tours but may go on Private tours.
Passengers must arrive at pick up points 5 mins prior to departure time. Brisbane Winery Tours must run on schedule and will not wait for latecomers, as other passengers often have flights or shows to catch in the evening. The wineries also reserve the right to refuse us if we are late, as they will need to attend to other on time bookings. Late passengers who miss their tour will not be refunded. No shows will not be refunded.
Hens and bucks – No hens or bucks rude attire or paraphernalia is accepted at the wineries. Smart casual dress only.
We reserve the right to alter the itinerary and use other tour providers if necessary.
We accept no responsibility or liability for damage, loss, injury, delays or other problems whatsoever resulting directly or indirectly on a Chillout Travel tour.
Tours are subject to availability.
Gift Vouchers are not redeemable after expiry date.
We recommend travellers have adequate Travel Insurance to cover any event.
We accept Visa/Mastercard @ 1.75% credit card charge.
We accept Electronic Fund Transfer Payments (EFT) at no charge.
Collection of data & use
When contacting Brisbane Winery Tours through a web form you may be asked to provide contact details including Name, Email Address and Phone Number. As on many web sites, the site editor may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information.
- your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data;
- a service provided on our site requires interaction with a third party, or is provided by a third party, such as an application service provider;
- pursuant to legal action or law enforcement;
- this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this policy. In the event you choose to use links displayed on this web site to visit other web sites, you are advised to read the privacy policies published on those sites.
Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy through an announcement on the site.
Brisbane Winery Tours is an Australian business. The relevant ABN is 33604952043
You will go on our tour on the day that you booked the tour to go on.
Once you’ve decided to go on a tour, all you have to do is click on the “Book Now” button and that will take you to our secure booking system where you complete your contact details and payment details.